About Frontetica Privacy Policy

We created this Privacy Policy to disclose how we gather, store, use and protect the information we collect on our website www.frontetica.eu. Please, read this document carefully and do not access our website if you don't agree with what is written below.

Compliance

By visiting the Frontetica website, you agree to the terms of the Privacy Policy outlined below.

Frontetica website usage

No user of Frontetica website may distribute, exchange, modify, sell, or transmit any information published on this site, including but not limited to any text, images, audio or video, for any business or commercial purpose without our written expressed permission. The site cannot be used for or involved in illegal activity of any kind. To learn more, check our Terms and Conditions.

Cookies

We use cookies to track and analyze your activity and improve your experience on our website. A cookie is a file containing an identifier that is sent by a web server to your web browser and is stored on the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies never give us access to your computer, files, settings, etc. Instead, cookies help us monitor the pages of our website you find useful and optimize our content and user experience based on your visits and activity on our website.

We use different cookies for analytics, fraud prevention and to enable certain functionality on our website, including but not limited to third-party cookies by Google Analytics, DoubleClick (Google), HotJar, Zoho CRM, Cloudflare, Hubspot, YouTube, MS Clarity. We use LinkedIn Insight Tag to collect data related to user visits to our website, including the URL, IP address, device and browser characteristics, and page views. User personally identifiable data is not shared with us, only aggregated reports about our audience.

We value your privacy and follow the applicable EU laws and regulations on privacy protection. We provide you with a note about our cookies practices and Privacy Policy when you visit our website. By giving your active consent on the note, you agree to our Privacy Policy and cookies practices. You can disable and delete cookies by changing the settings of your web browser. Please, use the Help section of your browser to learn how to disable and delete cookies. Note that if you delete all cookies, it may generally decrease your user experience and prevent you from taking full advantage of our website.

Collection of personal data

Frontetica collects your personal data to respond to your queries and provide better services on our website. We collect information in two ways:

• When you leave a query on one of our contact forms, download files, etc. we collect your personal information such as your name, an email address and a company name that you willingly submit on our website. We always ask for you to read and give your consent to our Terms and Conditions and Privacy Policy before submitting any of your personal information on our website.
• When you are using our website, our servers may automatically collect the information about your activity on our website using cookies. This information includes but is not limited to your IP address, browser type, ISP, referring/exit pages, date/time stamp, a number of clicks, domain name and country/state, location information.

Use of personal data

We gather, use, store and secure your personal data according to the provisions of the General Data Protection Regulation on data protection and privacy in the European Union and the European Economic Area adopted on 14 April 2016 and in force as from 25 May 2018.

Frontetica registered in Warsaw, 02-662, Swieradowska 47, Poland, is the administrator of the personal data. You can contact the administrator at any time by sending an email to hello@frontetica.eu and request access, rectification, the complete erasure of your information as well as restrict and object to the usage of your information for marketing, scientific, research, or other legitimate purposes. Check our GDPR compliance statement to get more details on your rights to your personal data.

We do not sell, share or rent any information you provide on our website. We use the personal information that you provide when submitting a query on any contact form on our website to get in touch and respond to your request. We store the data of our clients and leads using secure CRM platforms that comply with GDPR and take all necessary precautions to make sure your information is safe. Access to your information is restricted to the authorized personnel at Frontetica and is never given to any third party without your prior consent.

Children’s personal data

We do not knowingly collect any information from users under 16 years old. If we are made aware that we have such personal information, we will take reasonable steps to remove such information. If you think that your child provided any information on our website, contact us immediately by sending an email to hello@frontetica.eu and we will remove such information from our records.

Changes to Privacy Policy

We review our Privacy Policy and other legal statements to make sure they are up to date and relevant to the current laws and regulations. We reserve the right to change and update this Privacy Policy at any time. The changes can be viewed on this page or upon direct request sent via email to hello@frontetica.eu.

Your continued usage of this site means you accept these changes.

GDPR Compliance

Please, check our GDPR compliance statement to learn about our effort to follow the provisions of GDPR law.

Privacy Policy has been revised and updated on May 20, 2022.

Welcome to Frontetica!

These Terms and Conditions outline the rules and regulations for the use of www.frontetica.eu (Frontetica website).

By accessing this website we assume you accept these Terms and Conditions in full. Do not continue to use Frontetica website if you do not accept all the provisions on this page.

The following terminology applies to these Terms and Conditions, Privacy Policy and GDPR Compliance: "user" and "you" refer to you, the person accessing this website and accepting these Terms and Conditions; "company" and "we" refer to Frontetica; "party" and "parties" refer to both a user and Frontetica. 

Cookies

We use cookies to analyze user activity and provide better services on our website. We always ask for your consent and explain how we use cookies in the provisions of our Privacy Policy. Please check our Privacy Policy to learn more.

Intellectual Property

Unless otherwise stated, Frontetica owns the intellectual property rights for all material and content on our website. All intellectual property rights are reserved. You may view and use the material and content on the Frontetica website within the boundaries set in these Terms and Conditions.

You must not:

• Republish material from the Frontetica website,
• Sell, rent or sub-license material from the Frontetica website,
• Reproduce, duplicate or copy material from the Frontetica website,
• Redistribute content from the Frontetica website without mentioning the source of republishing.

User Comments

Parts of the Frontetica website offer the opportunity for users to post and exchange opinions, information, material and content ('Comments'). These Comments do not reflect the views or opinions of Frontetica, our staff and affiliates. Comments reflect the view and opinion of the person who posts such Comments. To the extent permitted by applicable laws, Frontetica shall not be responsible or liable for the Comments or for any loss, cost, liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on Frontetica website. 

Frontetica reserves the right to monitor all Comments and to remove any Comment which we consider in our absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You can post the Comments on the Frontetica website and you warrant and represent that:

• Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary rights of any third party;
• Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy;
• Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
• You hereby grant to Frontetica the right to use, reproduce, edit and/or delete any of your Comments posted on Frontetica website. 

Hyperlinking to Our Content

1. The following organizations may link to our website without prior written approval: 

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors when they list us in the directory relevant to our services and activities and provide only true, correct and complete information about Frontetica and the company's services. We reserve our right to offer amends and inform about the changes.

2. These organizations may link to our home page, to publications or to other website information, so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

3. We may consider and approve in our sole discretion other link requests from other organizations and sites, including but not limited to:

• commonly-known consumer and/or business information sources;
• community sites;
• Internet portals;
• educational institutions and associations.

The organizations listed above can add a link to our content only if: (a) the link would not reflect unfavorably on us, our business, our partners, clients and activities; (b) the organization does not have an unsatisfactory record with Frontetica; (c) the context of the linking party's site does not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material; and (d) the link is in the context which is consistent and relevant to our content and provides value to other users.

If you are interested in linking to our website and find it unclear if the provisions above apply to you, inform us about your intention by sending an e-mail to hello@frontetica.eu clearly stating your name, your organization name and the URL from which you intend to link to the Frontetica website. Allow 1-2 weeks for our response.

If we give approval, the organizations may hyperlink to our website:

• By use of our corporate name; or
• By use of the URL address; or
• By use of the description of our website or material relevant to the context and format of content on the Frontetica website and the linking party's site.

No use of Frontetica’s logo or other artwork will be allowed for linking without our prior approval and express written permission.

Iframes

Without prior approval and express written permission, you may not create frames around our webpages or use other techniques that alter in any way the visual presentation or appearance of our website.

Content Liability

We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) to our website may appear on any page of your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third party rights.

Reservation of Rights

We reserve the right at any time and in our sole discretion to request that you remove all links or any particular link to the Frontetica website from your site. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these Terms and Conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by the provisions on hyperlinking set out in these Terms and Conditions.

Removal of Links from Frontetica Website

If you find any link on our website or any website linked to our website objectionable for any reason, you may contact us about this on hello@frontetica.eu. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Disclaimer

To the maximum extent permitted by applicable laws, we exclude all representations, warranties and conditions relating to our website and the use of this website. We do not warrant or make any representations concerning the reliability of the content and material on the Frontetica website or otherwise relating to such material and content. Whilst we try to ensure that the information on the Frontetica website is correct, we do not warrant its completeness or accuracy, nor do we commit to ensuring that the Frontetica website remains available or that the material on the website is kept up-to-date.

To the extent that the Frontetica website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature related to the use of this website.

These Terms and Conditions have been revised and updated on May 20, 2022.

General

The General Data Protection Regulation (GDPR) adopted on 14 April 2016 and in force as from 25 May 2018 is the law that enables a comprehensive approach to data protection, enhances the rights of individuals to their personal data, ensures control over data collection and processing and places a range of new obligations regarding data protection policies and operations in organizations and companies.

This regulation applies to the processing of personal data that belongs to the EU residents carried out by the organizations operating both within and outside the EU.  

Our commitment

At Frontetica, we strongly believe that new regulations will improve personal data security, ensure better protection of individuals and groups in modern data-driven economies, encourage diligence and responsibility of all concerned parties and create the infrastructure for lawful, fair, relevant and transparent data practices.

Therefore, Frontetica declares commitment to the new regulations and initiates a range of inventory, infrastructure, technology, documentation, operation and policy measures to comply with the GDPR.

Definitions

Any information that can be used to directly or indirectly identify a natural person – data subject (name, email address, location, etc.) – is considered to be personal data and falls under the provisions of GDPR.

We collect personal data (name, email address, location, etc.) of www.frontetica.eu users who have expressed their prior consent and willingly provided their information on this website (filled in an online form, submitted request to download our PDF materials, filled in an online form, etc.) and of some of our employees, partners and clients (name, email, title, Skype ID, etc.) who take part in ongoing collaborations with Frontetica.

Use of personal data

Frontetica collects personal data such as name and email address to reply to a user’s query affirmatively submitted on www.frontetica.eu, provide requested content or services, conduct marketing activity that individuals willingly expressed interest in via a positive opt-in consent (i.e. subscribing for newsletters). Frontetica does not collect any sensitive personal data.

According to the GDPR, any organization should have, document and be able to validate a lawful basis for using personal data. Frontetica confirms all the personal data obtained and further processed is collected by means of genuine opt-in consent created according to the standards of the GDPR.

We regularly review and update our consents to make sure they follow all legal standards. We make it easy for individuals to withdraw their consent at any time with no penalties. Please, email us at hello@frontetica.eu to withdraw your consent. We will act on your withdrawal request as soon as possible.

In certain circumstances, Frontetica collects personal data from the individuals in a direct contractual relationship with the company (Frontetica partners, clients, clients’ employees). In such cases, a contractual relationship becomes the lawful basis of data collection, usage and storage.

Individual rights

Frontetica adheres to core data protection principles and is committed to transparently, lawfully and fairly process personal data, ensure its correctness, integrity and security and address the rights of data subjects with respect and responsibility. Compliant to the GDPR, Frontetica guarantees the fulfillment of these individual rights.

Right to be informed

We openly and transparently inform individuals how and why we collect and store their data, what data we collect, how we implement data protection and what rights individuals have in regards to the personal data stored with us.

Right of access

Individuals can request to confirm that their personal data is stored with us and access their personal data to ensure the lawfulness of data collection and correctness of their data. 

Right to rectification

Individuals can request to rectify their personal data if they find it incomplete or incorrect. 

Right to erasure

Individuals can request to erase the personal data we store with us. We have procedures in place to fulfill such requests and reply to the individual’s query in the shortest time possible.

Right to restrict processing

Individuals can withdraw their consent or request to restrict the use of their personal data. The withdrawal of consent shall not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal. We reserve the right to lift the restriction in case the processing of certain data is legally necessary, according to the GDPR. In this case, we priorly inform the individual of the case and explain why we have to lift the restriction.

Right to portability

Individuals can request to obtain the personal data they store with us and further reuse it for other purposes.

Right to object

Individuals can object to the usage of their personal data for marketing, scientific, research, or other legitimate purposes. 

Rights related to automated decision making including profiling

We do not perform automated decision making including profiling.

Please, email us at hello@frontetica.eu and send your request regarding the rights listed above. We fulfill these requests in the shortest time possible, but no longer than one month from the request receipt.

Our responsibility

At Frontetica, we take the GDPR with full responsibility, make necessary steps to prepare the company and implement the regulations, document these steps when it’s needed and introduce technical and organizational measures to comply with the law.

Third-party services

Frontetica may use third-party services, for example, when we communicate with our clients via email or send newsletters to our subscribers. In these cases, we chose to work only with reliable and trusted third-party services that comply with data protection law and openly demonstrate their commitment.

To store clients’ employees’ data, we use a remote cloud solution provided by Microsoft Corporation and rely on Office 365 as our communication means. Microsoft Corporation is compliant to the GDPR and ensures all the services provide adequate data protection and security.

To store the data collected on consent-based mode on www.frontetica.eu, we use Zoho CRM and Hubspot. Both Zoho CRM and Hubspot are committed to protecting user rights and privacy and take necessary measures to comply with the GDPR. You can learn more here and here. 

Documentation

We make the records on the purposes and means of processing personal data when it’s necessary.

We regularly review the records to make sure our processing activities are relevant, up-to-date and valid. In order to maintain consistent commitment within the company, we perform audits and trainings to make sure fair data processing practices are observed by all staff members.

Data protection

We adhere to the principle of “data protection by design and default,” which means that we enhance the importance of introducing privacy-first measures at the very start of any project/activity/interactions with any website user, client or organization in general.

In order to enforce data protection principles within the company, we regularly assess and analyze our activities associated with data collection, usage, storage and security. Frontetica’s activity with the personal data we obtain is not considered high risk and does not directly require introducing systematic Data Protection Impact Assessment (DPIA) practices, neither assigning a Data Protection Officer (DPO). However, we take extra effort to monitor risks and make sure our data practices are secure in all ways.

The nature of Frontetica’s activity with the personal data does not imply the necessity of signing up to a code of conduct or certification related to data protection, nor does the GDPR claims it obligatory. However, Frontetica does consider working towards complying with the approved codes of conduct that cover relevant activities.

Data security

At Frontetica, we understand the importance of integrity, availability and confidentiality of personal data. Therefore, we assign personal data processing only to the trusted services which guarantee the security of all the procedures and operations. Office 365, Zoho CRM and Hubspot implement necessary security measures such as encryption, robust data security policies, controls and systems for data safety, integrity and confidentiality. You can learn more about Microsoft Office 365 data security here, Zoho CRM data security here, and Hubspot data security here.

Data transfer

Frontetica does not transfer personal data outside the EU unless it’s made on behalf of Frontetica by one of the third-party services we rely on for storing and using data such as Zoho CRM, Microsoft Corporation, Hubspot. In these cases, Zoho CRM may transfer data to the US, which is recognized by the European Commission as the third country that provides adequate protection. Microsoft Corporation may store personal data over the data centers around the globe provided that all the data centers meet stringent security requirements, including the EU-U.S. Privacy Shield Framework and Swiss data protection law. You can find out more about Microsoft Corporation data transfer security here. Hubspot cloud infrastructure is hosted on Amazon Web Services (AWS) and data is stored in the U.S. and EU. Frontetica website is hosted by Tilda on servers in the EU. 

Personal data breach

At Frontetica, we have strict breach recognition, investigation and reporting procedures. Taking into consideration the GDPR provisions and the risks of personal data breaches, we make the best efforts to report any security breach within 24 hours and further fix the problem within the next 12 hours after it was reported.

These terms may fluctuate depending on the severity of the breach. However, we commit to inform related authorities and affected individuals not later than within 72 hours after the detection of a high-risk breach.

Children

As stated in our Privacy Policy, we do not knowingly collect information from users under 16 years old. If we are made aware that we have such personal information, we will take reasonable steps to erase this information immediately. 

If you have any questions or queries regarding our GDPR compliance and our Privacy Policy, please, don’t hesitate to contact us using our contact form of directly at hello@frontetica.eu.

This page has been revised and updated on May 20, 2022.